Online Communication Basics - Growyourlife.net

Online Communication Basics

It is the foundational course about online communication for e-Coaches

Online Communication Basics
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Course description

How can we use the opportunities that the Internet offers us? It’s totally different from a face to face conversation! 

In recent years we have been able to witness the enormous change in the way people communicate. Internet, phones, text messages have revolutionized our vocabulary, the length of our messages and even our thinking.

This course aims to prepare you for the E-coach ministry and give you specific tools that you can find useful in reaching others.

Course content

Welcome to the Course
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1. Basic rules of communication online
2. What is active reading?
Superficial reading
Mental attack
"Distractions"
Excercise 2.1
Defending own views
Neglect and lack of interaction
Poor tuning-in
Impatience
Exercise 2.2
Remember!
The communication square
What has just happened?
Communication square facets
What does it look like practically?
Remember!
Active reading tools
3. Asking questions
A Good question?
What do we want to achieve?
How does it work?
Exercise 3.1
4. Types of questions
Open questions
Exercise 4.1
Closed questions
Exercise 4.2
What to choose?
Other types of questions:
Exercise 4.3
Why?
Exercise 4.4
How?
Exercise 4.5
I can't
Exercise 4.6
Useful questions
How many questions?
Exercise 4.7
5. Measures to help the conversation
Paraphrase
Exercise 5.1
Clarifying
Exercise 5.2
Appreciating
Exercise 5.3
Summing up
Exercise 5.4
Words and their content
6. The importance of feedback
Universal principles
Excercise 6.1
7. Formulating an empathetic answer
Examples
Excercise 7.1
Conclusions
Am I empathetic?
Excercise 7.2
Developing empathy
The limits of empathy
A healthy aproach
How to encourage people?
Excercise 7.3
Prayer
Let’s sum up the course!
Go ahead!

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